Last week I wrote you a surly letter. And my friend Dwija tweeted it to your PR department, and ToshibaEric more or less instantaneously posted a comment to the blog, offering to make sure my computer got fixed.
(Note to self: Must add “Small Miracles” tag to blog. And to Dwija.)
To recap the problem, in case you have forgotten, my computer thinks it’s overheating. It lets me know via urgent and frequent error messages, which begin approximately the moment I boot up, and continue with increasing frequency until I either turn the computer off in disgust or the fan kicks on, which seems to be a.) erratic, b.) later than the computer thinks is technically necessary, and c.) outside of my control.
Now. True to ToshibaEric’s word, the following morning, a representative from Toshiba’s repair department right here in Irvine-by-God-California called me and offered to fix the computer. (I would tell you his name, but he has sworn me to secrecy, lest he be inundated with requests from other bloggers to fix their computers, too. Let’s just say that it was something simple, like Bob, and—unlike when I call your helpline—I actually believe that is his real name.)